﻿<%@ Page Language="C#" AutoEventWireup="true" CodeBehind="FAQ.aspx.cs" Inherits="hp.FAQ"
    MasterPageFile="~/Site.master" %>

<asp:Content ID="Content1" runat="server" ContentPlaceHolderID="ContentTitle">
    CentreStack (Gladinet Cloud Enterprise) FAQ
</asp:Content>
<asp:Content ID="Content2" runat="server" ContentPlaceHolderID="SEOBlock">
    <meta name="keywords" content="enterprise dropbox alternative, enterprise dropbox replacement, owncloud alternative, cloud storage, private cloud, cloud enterprise, enterprise cloud,  self-hosted dropbox, enterprise dropbox, owncloud alternative, cloud desktop, cloud gateway, cloud agent, Cloud computing environment, map drive, backup, online backup,  online storage, cloud storage, cloud storage client, amazon s3" />
    <meta name="description" content="CentreStack (GLADINET cloud enterprise) provides self-hosted cloud storage solutions that is alternative to Dropbox and OwnCloud, with backup, access, sync, integration, connect, identity & control management. It is a self-hosted enterprise dropbox alternative and enterprise dropbox replacement solution. This white paper discuss CentreStack FAQ" />
</asp:Content>
<asp:Content ID="Content" runat="server" ContentPlaceHolderID="MainContent">
    <style type="text/css">
        li.faq
        {
            background-image: url("images/bullet.png");
            background-position: 0 0.5em;
            background-repeat: no-repeat;
            list-style-type: none;
            padding-left: 13px;
        }

        .orange
        {
            color: #E47911;
            font-weight: bold;
            font-size: 110%;
        }
    </style>
    <a name='teams'></a>
    <table width="860" align="center" border="0" cellspacing="0" cellpadding="0" style="padding: 0px;">
        <tr>
            <td>
                &nbsp;
            </td>
        </tr>
        <tr>
            <td class="checkout" width="860" style="padding: 16px;">
                <a name='promo'></a>
                <table width="860" border="0" align="center" cellpadding="0" cellspacing="0" style="margin: 0px;
                    padding: 0px;">
                    <tr>
                        <td style="vertical-align: top; border-top: 0 solid #d0d0d0; text-align: center;">
                            <h1>
                                CentreStack FAQ</h1>
                        </td>
                    </tr>
                    <tr>
                        <td style="vertical-align: top; border-top: 0 solid #d0d0d0; text-align: center;
                            padding-top: 6px; padding-bottom: 16px;">
                            <span class="headsubtitle1">Frequently Asked Question about CentreStack</span>
                        </td>
                    </tr>
                    <tr>
                        <td style="padding-left: 0px; padding-top: 16px; padding-bottom: 16px; font-size: 16px;">
                            <a name="top"></a>

                              <div class="toc" style="float: right;">
                                <b style="margin-left: 8px;">Commonly Used References</b><br />
                                <ul style="list-style-type: circle;">
                                     <li><a href="Default.aspx">Product White Paper</a> </li>
                                <li><a href="QuickStart.aspx">Quick Start Guide</a></li>
                                <li><a href="ClientDeployment.aspx">Client Deployment Guide</a></li>
                                <li><a href="TechWhitePaper.aspx">Technical White Paper</a></li>
                                <li><a href="/cloudenterprise/deployment.pdf">Deployment Guide</a></li>
                                <li><a href="BrandingOptions.aspx">Branding Options</a></li>
                                </ul>

                            </div>
                            <h2>
                                General
                            </h2>
                            <ul>
                                <li class="faq"><a class="normal" href="#q1">What is CentreStack?</a></li>
                                <li class="faq"><a class="normal" href="#q2">What can I do with CentreStack?</a></li>
                                <li class="faq"><a class="normal" href="#q3">What problem does CentreStack
                                    solve?</a></li>
                                <li class="faq"><a class="normal" href="#q4">How can I get started?</a></li>
                            </ul>
                            <h2>
                                Technical</h2>
                            <ul>
                                <li class="faq"><a class="normal" href="#q5">What is the best way to try Gladinet Cloud
                                    Enterprise features?</a></li>
                                <li class="faq"><a class="normal" href="#q6">Can I brand CentreStack into
                                    my (company) name?</a></li>
                                <li class="faq"><a class="normal" href="#q7">What Server OS can be used to install Gladinet
                                    Cloud Enterprise?</a></li>
                                <li class="faq"><a class="normal" href="#q8">Where can I deploy CentreStack?</a></li>
                                <li class="faq"><a class="normal" href="#q9">How scalable is CentreStack?</a></li>
                                <li class="faq"><a class="normal" href="#q10">Can I use my own storage with Gladinet
                                    Cloud Enterprise?</a></li>
                                <li class="faq"><a class="normal" href="#q11">Can I use Active Directory with Gladinet
                                    Cloud Enterprise?</a></li>
                                <li class="faq"><a class="normal" href="#q13">What is the difference between the two GCE packages?</a></li>
                            </ul>
                            <h2>
                                Licensing</h2>
                            <ul>
                                <li class="faq"><a class="normal" href="#q12">How is CentreStack Licensed?</a></li>
                            </ul>
                            <div style="float: right;">
                                <a href="#top"><span class="orange">↑</span> Top </a>
                            </div>
                            <br />
                            <hr size="1" noshade style="color: #ccc" />
                            <h2>
                                General
                            </h2>
                            <h3>
                                <a name="q1"></a>Q: What is CentreStack?</h3>
                            <p>
                                CentreStack is Gladinet's enterprise product. It was called Gladinet Cloud Enterprise
                                in the past. With more and more enterprise companies using the product and shift
                                the company focus into the enterprise solutions, the name CentreStack was chosen 
                                to represent the product instead of extending the name from Gladinet.
                            </p>
                            <p>
                                "CentreStack" packages all of the file sync and share access infrastructure
                                into a package that an Enterprise/MSP can install on-premise, or inside a DMZ to
                                have full control and security protection, with optional native Active Directory
                                integration. You can set any storage (or your own file servers) as the default cloud
                                storage and provide it to your customers.
                            </p>
                            <h3>
                                <a name="q2">Q: What can I do with CentreStack?</a></h3>
                            <p>
                                CentreStack Server can be installed on-premise, close to where your
                                storage is. It provide web browser, mobile app, desktop client and different device
                                access methods. There are many ways you will find CentreStack useful.
                                For example, if you have file server storage or SAN storage and want to provide
                                modern cloud-storage-like file sync &amp; share and collaboration interface around
                                it, you can do so.
                            </p>
                            <h3>
                                <a name="q3">What problem does CentreStack solve?</a></h3>
                            <p>
                                The biggest problem that CentreStack solve is the data leakage problem
                                the business customers are facing. CIO wants data protection and maintain regulation
                                compliancy while the end users love the simplicity of dropbox and other online service.
                                The solution is to give a dropbox-like solution to the hands of CIO so he can use
                                his own storage services. On one hand, data is stored in a storage service that
                                is secure and meet regulatory compliance. On the other hand, the employees as end
                                users continue to enjoy the convenience the cloud storage solution provides.
                            </p>
                            <h3>
                                <a name="q4"></a>How can I get started?</h3>
                            <p>
                                CentreStack is a free download with 90-day trial built in. You can
                                click on the free trial link on the CentreStack page to get started.
                                You can also contact enterprise@gladinet.com to get started.
                            </p>
                            <h2>
                                Technical</h2>
                            <h3>
                                <a name="q5"></a>Q: What is the best way to try CentreStack features?</h3>
                            <p>
                                The easiest way is to sign up the 14-day Team Edition from www.gladinet.com. Gladinet
                                is hosting the same CentreStack on gladinet.com so you can see the
                                all the end user facing features. The sign up process is 3-5 minutes so it is very
                                quick.
                            </p>
                            <p>
                                The best way is still to leverage the 90-day free trial for the CentreStack 
                                itself directly. Just find a clean Windows 2012 R2 machine and download the 7MB
                                installer and in about 20 minutes, the CentreStack will be up and running.
                            </p>
                            <p>
                                Usually we recommend you try both. After you are familiar with the features, 
                                you can download the CentreStack package and install it yourself. You can compare the self-hosted
                                CentreStack side by side with the Gladinet Cloud (on gladinet.com)
                                and see how it works in your own self-hosted environment.
                            </p>
                            <h3>
                                <a name="q6"></a>Q: Can I brand CentreStack into my (company) name?</h3>
                            <p>
                                Yes. CentreStack comes with White Labeled web portal and desktop client
                                so it covers most of the branding options. If you need further branding of the iOS
                                app and Android app, full branding option is also available too with the help from
                                Gladinet consulting to customize it for Apple App Store and Google Play store.
                            </p>
                            <h3>
                                <a name="q7"></a>Q: What Server OS can be used to install CentreStack?</h3>
                            <p>
                                We recommend Windows Server 2008 R2 and Windows 2012 R2. Any Edition from Web Edition
                                to Data Center Edition will work. If you have both 2008 and 2012 servers, we recommend
                                server 2012 R2 to start with.
                            </p>
                            <h3>
                                <a name="q8"></a>Q: Where can I deploy CentreStack?</h3>
                            <p>
                                Wherever you can install a Windows Server 2008/2012 R2, you can install CentreStack
                                 Server on it. We recommend you install it in a Virtual Machine environment,
                                which makes upgrade and scale out to multiple node easy. Most of the CentreStack
                                 customer install the solution inside their own data center and inside VMware environment.
                            </p>
                            <h3>
                                <a name="q9"></a>Q: How scalable is CentreStack?</h3>
                            <p>
                                CentreStack can be a farm of server nodes, each supporting up to 1000 concurrent
                                users (or 5000 named users) when the server configuration is equivalent to an Amazon EC2 medium instance.
                                If you need to support 10,000 users, you can have 10 CentreStack nodes
                                in your farm. You can use CentreStack's built-in load balance or you can use a load
                                balancer in the front.
                            </p>
                            <h3>
                                <a name="q10">Can I use my own storage with CentreStack?</h3>
                            <p>
                                Yes. You can use your own File Server storage, SAN storage, private cloud storage
                                or even public storage.
                            </p>
                            <h3>
                                <a name="q11">Can I use Active Directory with CentreStack?</h3>
                            <p>
                                Yes. You can connect your Active Directory to CentreStack.
                            </p>
                            <h3><a name="q13"></a>What is the difference between the two package options?</h3>
                            <p>
                            CentreStack comes with two package options you can decide at installation time, one for single tenant and one for service provider.
                            The single tenant package is best fit for a single company that has one single Active Directory forest.
                            The service provider package is best for a service provider that needs to serve different companies.
                            </p>
                            <h2>
                                Licensing</h2>
                            <h3>
                                <a name="q12"></a>How is CentreStack Licensed?</h3>
                            <p>
                                CentreStack is licensed by the number of users. It has two licensing model. One is
                                monthly recurring and the other is one time perpetual. Contact enterprise@gladinet.com
                                for more details.</p>
                            <hr size="1" noshade style="color: #ccc;" />
                            <p>
                                For more information, please contact Gladinet Support @ enterprise@gladinet.com
                                or visit <a class="normal" href="http://www.gladinet.com">http://www.gladinet.com</a>
                            </p>
                            <h2>
                                See Also</h2>
                            <p>
                                <ul>
                                    <li><a href="SyncShare.aspx">Installable Enterprise Sync &amp; Share Solution</a>
                                    </li>
                                    <li><a href="WhiteLabel.aspx">White-Label Private Sync &amp; Share Solution</a>
                                    </li>
                                </ul>
                            </p>
                        </td>
                    </tr>
                </table>
            </td>
        </tr>
        <tr>
            <td>
                <table>
                    <tr>
                        <td>
                            &nbsp;
                        </td>
                    </tr>
                </table>
            </td>
        </tr>
        <tr>
            <td>
            </td>
        </tr>
    </table>
    <table>
        <tr>
            <td>
                &nbsp;
            </td>
        </tr>
    </table>

       <table>
        <tr>
            <td>
                <h2>
                                Links</h2>
            </td>
        </tr>
        <tr>
            <td>
                <ul>
                    <li><a href="BrandingGuide.aspx">BrandingGuide.aspx</a> </li>
                    <li><a href="BrandingOptions.aspx">BrandingOptions.aspx</a> </li>
                    <li><a href="ClientDeployment.aspx">ClientDeployment.aspx</a> </li>
                    <li><a href="FAQ.aspx">FAQ.aspx</a> </li>
                    <li><a href="Product.aspx">Product.aspx</a> </li>
                    <li><a href="QuickStart.aspx">QuickStart.aspx</a> </li>
                    <li><a href="Server2012.aspx">Server2012.aspx</a> </li>
                    <li><a href="SolutionBrief.aspx">SolutionBrief.aspx</a> </li>
                    <li><a href="SuccessStories.aspx">SuccessStories.aspx</a> </li>
                    <li><a href="TechWhitePaper.aspx">TechWhitePaper.aspx</a> </li>
                    <li><a href="WhiteLabel.aspx">WhiteLabel.aspx</a> </li>
                </ul>
            </td>
        </tr>
    </table>
    <table>
        <tr>
            <td>
                Links to use case pages
            </td>
        </tr>
        <tr>
            <td>
                <ul>
                    <li><a href="ActiveDirectory.aspx">ActiveDirectory.aspx</a> </li>
                    <li><a href="Enterprise-File-Sync-And-Share.aspx">Enterprise-File-Sync-And-Share.aspx</a>
                    </li>
                    <li><a href="EnterpriseDropbox.aspx">EnterpriseDropbox.aspx</a> </li>
                    <li><a href="HomeDirectoryDropbox.aspx">HomeDirectoryDropbox.aspx</a> </li>
                    <li><a href="HomeDirectoryOnline.aspx">HomeDirectoryOnline.aspx</a> </li>
                    <li><a href="ManagedDropbox.aspx">ManagedDropbox.aspx</a> </li>
                    <li><a href="MobileAccess.aspx">MobileAccess.aspx</a> </li>
                    <li><a href="OnlineAccess.aspx">OnlineAccess.aspx</a> </li>
                    <li><a href="PrivateCloud.aspx">PrivateCloud.aspx</a> </li>
                    <li><a href="PrivateShare.aspx">PrivateShare.aspx</a> </li>
                    <li><a href="SelfHostedCloudStorage.aspx">SelfHostedCloudStorage.aspx</a> </li>
                    <li><a href="SelfHostedDropbox.aspx">SelfHostedDropbox.aspx</a> </li>
                    <li><a href="SharePointReplacement.aspx">SharePointReplacement.aspx</a> </li>
                    <li><a href="SyncShare.aspx">SyncShare.aspx</a> </li>
                </ul>
            </td>
        </tr>
    </table>
    <table>
        <tr>
            <td>
                Links to competitor pages
            </td>
        </tr>
        <tr>
            <td>
                <ul>
                    <li><a href="AnchorWorksAlternative.aspx">AnchorWorksAlternative.aspx</a> </li>
                    <li><a href="FileCloudAlternative.aspx">FileCloudAlternative.aspx</a> </li>
                    <li><a href="NovellFilrAlternativeReplacement.aspx">NovellFilrAlternativeReplacement.aspx</a>
                    </li>
                    <li><a href="OwnCloudAlternative.aspx">OwnCloudAlternative.aspx</a> </li>
                    <li><a href="SparkleShareAlternative.aspx">SparkleShareAlternative.aspx</a> </li>
                    <li><a href="VembuAlternative.aspx">VembuAlternative.aspx</a> </li>
                </ul>
            </td>
        </tr>
    </table>
    <table>
        <tr>
            <td>
                Links to VPC deployment
            </td>
        </tr>
        <tr>
            <td>
                <ul>
                    <li><a href="AWSEC2SyncShare.aspx">AWSEC2SyncShare.aspx</a> </li>
                    <li><a href="AWSSecureFileSharing.aspx">AWSSecureFileSharing.aspx</a> </li>
                    <li><a href="AWSVPCSyncShare.aspx">AWSVPCSyncShare.aspx</a> </li>
                    <li><a href="HPCSSecureFileSharing.aspx">HPCSSecureFileSharing.aspx</a> </li>
                </ul>
            </td>
        </tr>
    </table>
    <table width="860" border="0" align="center" cellpadding="0" cellspacing="0">
        <tr>
            <td colspan="2">
                &nbsp;
            </td>
        </tr>
        <tr>
            <td class="style13">
                <span>Additional questions?&nbsp; Contact Gladinet Support at support@gladinet.com.</span>
            </td>
        </tr>
    </table>
</asp:Content>
