HOWTO for Basic Operation
Start the Application
Mount Cloud Storage
Transfer Files
Backup Your Data
Create Sync Folder between Computers
Query Audit Trace

Start the Application

After the installation, the Application will auto start when the machine reboots. If not, you can start it from Windows Start Menu, All Programs, Gladinet, Gladinet Cloud Desktop.


Once the Application is up, an icon will be placed on your systray area. Click the icon will display systray menu, to access main functions.


In Windows 7, by default the Application Systray icon is hidden. You can customize Windows policy to always display the icon.

  • Click the expand icon in notification area, then Customize link.


  • Set GladinetClient.exe from ‘Only show notification’ to ‘Show Icon and Notifications’.


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Mount Cloud Storage
The Application creates a network drive in your machine (by default, it is Z:\). You need to mount your own cloud storage. Each cloud storage mounted will become a folder (Virtual Directory) in the network drive. After the mount, you can go to the virtual directory and access your files on the cloud there.

To mount new cloud storage, open Management Console and go to 'Cloud Drive', 'Virtual Directory'. Click Mount Virtual Directory icon on the left.

Or go to the network drive and double click the click-to-mount file 'Click to Mount [cloud storage]'


It will open the mount window. Click Storage Provider drop down list to select the cloud storage you want to mount. Click 'Next' to go to Login Information window, input the logic credential for the storage. Click 'Next' to finish the mount.

Mount Virtual Directory

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Transfer Files

After mount the storage, it will show as a folder in the network drive. You can drag&drop files/folders from your local machine to the folder. Or copy from local and paste to the folder.

The Application will catch the drag&drop/copy&paste event. For file upload, it will start the upload immediately. For folder upload, it will display the scheduler window.


You can choose to start the task on the background immediately, or schedule it to run later.

If you prefer not to display the scheduler window, you can check “Set as default option and don’t show this dialog next time”. The Application will remember your choice here. It will not display the schedule window in later upload and use the selection made last time.

You may prefer to do right-click-and-drag&drop, to right click a file or folder and drag&drop it to target location in the virtual directory. Once drop to the target virtual directory, the Application will display the context menu. Please select ‘Upload to Cloud’ on top of the menu. The Application will manage the upload task, instead of the default Windows ‘Copy here’ or ‘Move here’ function, which may not work well on the cloud environment.


Download is very similar. You drag&drop from virtual directory back to your local folder. The Application will download the files for you.

For right-click-drag&drop, please select 'Download from Cloud' on the drop menu.

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Backup Your Data

To backup local files and folder to cloud, you can setup a backup task. There are two types of tasks, mirrored backup and snapshot backup.

Mirrored backup creates a mirror of your local folder in multiple cloud storage services. Only the latest version of the files are stored.

Snapshot backup creates snapshot of your source folder. You can restore from different snapshots on the cloud. It also supports Application backup, include SQL Server.

Backup Welcome Page compares the two backup tasks.

Backup Welcome Page

Read more about the two types of tasks.

Click the links in Backup Welcome Page to create backup tasks. Visit 'Mirrored Backups' and 'Snapshot Backups' panels to manage the backup tasks.

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Create Sync Folder between Computers

You can use Cloud Sync Folder to sync a local folder among all your computers. After mount a storage service, you can enable Cloud Sync Folder on the storage. You need to select the local folder as the sync source folder. The Application will use the cloud service mounted to manage the file versions on the folder. On another machine, enable Cloud Sync Folder on the same storage and the Application will sync the folder between the two computers. Moreover, a version history is maintained for all files in the folder. Can restore to previous versions.

To enable Cloud Sync Folder, go to 'Cloud Sync Folders' in Management Console and click the link to add a Cloud Sync Folder.

Cloud Sync Folder

Select the mounted cloud service from the drop down list and choose the folder to sync. Click 'OK' to enable it.

Enable Cloud Sync Folder

Read more about the Cloud Sync Folders.

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Query Audit Trace

Audit Trace shows what the Application activities. It is very useful when work on a problem.

Audit Trace is under Support section, in the Management Console.

After open Audit Trace, click ‘Query’ to query the Audit database. Click ‘Copy to Clipboard’, to copy the returned results to clipboard. It can be pasted to your email program, to report the problem to Gladinet.

By default, audit only returns the most recent 200 records. You can set it to larger number if needed.

Can query audit containing a specific string, or between specific date.

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